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This page explains our approach as a data controller of privacy on the FLORANDIA website and how it affects you. The controller for the General Data Protection Regulation (GDPR) is Xeco BV.

Short version

  • We collect anonymous statistics about your visit to our website, like which of our pages you viewed.
  • If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your explicit permission.
  • We never share your data with 3rd parties except to help us deliver our own services.

These are just the most important points. If you need more details, read on

Measuring our visitors

When we visit our website without requesting information or services, we collect the following information: IP address; device identification; information about how long you have visited our web page, including date and time, cookie number, products you have viewed or searched for; the full Uniform Resource Locators (URLs) of the sites that you have viewed on our website and of the third-party site from which you came to our website, as well as the site that you visit after leaving our website; browser type and browser version; operating system and platform.

We measure visitors to our websites and products with Google Analytics. Google Analytics uses 'cookies', text files placed on a computer, to help analyze how users use the website. This service records which pages you view on our site, how you arrived on our site and some basic information about your computer. By clicking the That´s Fine button in the cookie banner, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can withdraw your consent to the placing of cookies by selecting the appropriate deactivation settings in your browser, but please note that if you do this you may not be able to use the full functionality of this website.

We anonymize the data in Google Analytics - so we don't know who you are; only that someone has visited our site. The information we collect helps us understand which parts of our sites are doing well, how people get to our site, and so on. Like most websites, we use this information to make our website better.You can find more information about GoogleAnalytics here: http://www.google.com/intl/de/analytics/privacyoverview.html or sign out if you wish. Google Analytics data is automatically deleted 26 months after your last visit.

When you sign up for a service

When you sign up for or use any of our services - paid or otherwise - we will record specific personal information about you, such as your name, phone number and email address.

We will also collect and store information about your use of our services to improve it. For example, we keep a log of which functions are used at any time.

We want to use accredited companies to process payments with your credit card information. We do not have access to the payment process and have received an ID number to verify your payment.

We integrate with a number of shipping companies to fulfill your orders. By partnering with highly specialized third-party companies, we can focus on what we're good at: selling great products. They will deliver your goods therefore they need your name, address, phone number and email address.

All information you provide to us is securely stored in databases managed by us and hosted by Amazon AWS. Amazon has no access to your data.

We delete your data from our servers 12 months after you terminate your service with us. We may retain some information where it is legally necessary (e.g. for accounting reasons). If you wish for us to delete your personal data sooner, please email us at info@xeco.be.

Accounts

You can also sign up for an account. This will make us happy because it confirms your interest in our store. You should like it because we remember your information and when you decide to buy our products all you have to do is log in. We also offer you the option to easily withdraw your consent and delete your account. Just contact us using the contact details at the bottom of the page

Emails

We may send you email notifications regarding your service (such as invoices) or that you have specifically requested (such as newsletters or notifications when a report is complete). You can unsubscribe from this communication at any time

We will never provide your personal information or email address to third parties, except when specifically used to provide our own services, as described above.

Security

FLORANDIA takes many precautions to prevent the loss, misuse or alteration of your personal data. These precautions include:

  • Use of SSL encryption for sensitive data
  • Hardware stored in secure data centers behind firewalls
  • All access to information limited by password and / or secure key
  • Restrictions to what information can be accessed from any location

While we make every effort to ensure that all confidential information is protected, we cannot guarantee the security of data sent over the Internet.

You are of course responsible for keeping your password and user information confidential. No one at FLORANDIA will ever ask you for your password, so don't trust anyone if you ask.

Your rights under GDPR

This Privacy Statement reflects the rights you have under the GDPR, which specifically instructs FLORANDIA to grant access to your personal information, and to ensure that your data is used correctly and securely with specific reference to the rights of you, the data subject. These rights regarding your personal data are as follows:

  • The right to access a copy of your personal information that we keep;
  • The right to object to our processing of your personal data, if it causes you suffering;
  • The right to prevent FLORANDIA from processing your data for direct marketing purposes;
  • The right to have incorrect personal data corrected or destroyed;
  • The right to have your data erased from our IT infrastructure;
  • The right to be informed about the collection and use of your data.

To exercise these rights, you can send an email to info@xeco.be. You also have the right to lodge a complaint with a data protection authority (in particular in the Member State of your habitual residence, place of work or place of the alleged infringement).

Updates to this policy

We may update this privacy policy from time to time, especially if the technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email

Any questions?

If you have any questions about this privacy policy or your personal information, please write to us at info@xeco.be

Florandia.nl is part of Xeco BV, info@xeco.be

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